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Ordering Information Ordering our instruments is fairly simple. Please explore the various options of different instruments, sizes (or number of strings), woods you prefer, and special construction or decoration. Once you have an idea, please email or call to work out the final details. At the time of ordering, you will be asked for a deposit to hold your instrument's spot in the construction schedule. Usual time from order to finish is 2-4 months. If you are ordering strings the time is approximately 1-2 weeks. All our standard instruments have a 30 day return policy, with only the cost of the shipping is not refundable. Also all our instruments have a trade-in value on all our other instruments. So, if you are wanting to trade-up to something larger or would like to change instruments all together, your present instrument's price will be applied to the purchase of your new instrument.
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